In order to provide and administer our Services in the best possible way, we will collect and process Personal and Non-Personal Information as detailed below.
We also rely on other legal grounds for processing your Personal Information, including the performance of our contractual obligations towards you, our legitimate interest to provide and in providing our Services, and compliance with legal and regulatory obligations to which we are subject.
1.1 – Personal information you disclose to us:
1.1.1 – Name and Contact Data: full name, email address, telephone number.
1.1.2 – Evaluation Data: (a) Personal Information: full name, gender, email address, phone number, full mail address, date of birth, marital status, number of dependents, information about criminal records or serious health conditions; (b) Education and Training: highest level of education information including program duration, field and country of study; (c) Work Experience: your work experience in the last 10 years, including, job description, start and finish dates, quantity of hours per week. If you own a business: description of activities, start date, number of employees; (c) Financial Information: estimated net worth, estimated cash flow; (d) Language Skills: level of English, level of French; (d) Adaptability Information: whether you have a family member living in the UK or not.
We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. Your payment instrument method’s full details are not kept in our systems, except for: the name printed on card, first 6 digits, last 4 digits and expiry date. All transactions are made using the ultimate encryption system SSL® – Secure Sockets Layer.
1.1.4 – Supporting Documents: any supporting document voluntarily sent by you. All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
1.2 – Personal Information we collect automatically: We may collect any information you provide us in any of your communications with us (including customer support), and bulletin board post or system-side chats provided by our Services. We may also collect any information you provide us voluntarily, such as by replying to any communication from us or any information you may share while using our Services. We may also collect and log bulletin board and chat reports of offensive, harmful, indecent, or otherwise objectionable language, as well as records related to such reports, as well as any actions we may take against the offending party.
1.3 – Information automatically collected: We automatically collect certain information when you visit, use or navigate our websites. This information is non-personal information, i.e. non-identifiable information that, in itself, will not allow us to identify you (and does not include, for example, your full name or contact information) but may include the following: Device and usage information: For the purpose of internal statistics, research, maintenance and customer support, we may collect non-personal related information such as your IP address, browser and device characteristics, operating system, online identifiers, language preferences, referring URLs, device name/identifiers (such as Device ID, UDID MAC addresses, etc.), country, geo-location data and information about how and when you use our website. Analytics data: Our Services automatically collect and store information regarding the general use of our Services and log file information for data analytics and statistical analysis. Such information is also used to generate statistic information and for our own internal analytics, statistical and administrative purposes Automatically collected information is primarily required to maintain the security
and operation of our website, and for our internal analytics and reporting purposes. Please note that we are not aware of the identity of users from which such information is collected, and that if such non-personal information is combined Personal Information until separated.
2.1 – We process Personal Information you disclose to us for purposes based on compelling legal grounds, for the purpose of providing you with the Services requested, in full compliance with all legal obligations and only for the limited uses detailed in the Services herein. Any Personal Information we process is information you expressly disclosed to us.
2.2 – We use the Personal Information we collect or receive for the following purposes only: (a) To fulfill and manage your orders and provide the Services you have tasked us with performing; (b) Marketing, advertising and promotional communications; (c) to provide you with administrative information; (d) To post testimonials, provided we received your expressed prior consent (before posting any testimonial, we will contact you in order to obtain your consent to the use of your name and testimonial); (e) Request feedback; (f) To enforce our terms, conditions and policies; (g) To respond to legal requests and prevent harm.
Our Services includes tracking technologies such as cookies and pixels. These tracking technologies are used for the purpose of gathering some information automatically, by ourselves or by service providers on our behalf. “Cookies” are small text files that are placed on your hard drive by a web server when you access and/or use our Services. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie. Cookies are used for many purposes such as to provide a convenience feature to save you time, to “tell” the web server that you have returned to a specific page (for example, if you personalize pages on our Services, a cookie may help us recall your specific information on subsequent visits), making the interaction between you and our Services quicker and easier, enabling automatic activation of certain features, assisting with efficient navigation, allowing our Services to set an applicable language according to your country, etc. Cookies are also used for marketing purposes (as detailed below). Most web browsers are automatically set to accept cookies. However, most browsers allow you to change the browser setting to decline cookies, if you prefer so. Most web browsers also allow you to erase cookies from your computer’s hard drive by following the relevant instructions in your device preferences. In order to control how your browser responds to cookies by adjusting the privacy and security settings of your web browser, please refer to the support page of the browser you are using. Additionally, you may opt out of certain Advertisers’ cookies and browser-enabled, interest-based advertising at the Network Advertising Initiative’s (“NAI”) website – NAI consumer opt-out and the Digital Advertising Alliance’s (“DAA”) website – DAA opt-out page.
Please note that if you choose to decline, disable or ease cookies, some features of our website may not operate properly and you may not be able to fully experience the interactive features of our Services.
Analytics and Performance-related Cookies:
For additional information of our use of Google products, click here. Essential, Functionality & Operation:
Google Tag Manager
Targeting & Advertising:
Google AdWords Remarketing
4.1 – We only share and disclose your information in the following situations: (a) as necessary for the performance of the Services you have tasked us with performing on your behalf. Including, but not limited to, sharing the information with our subcontractors (including immigration or visa consultants or lawyers, immigration agents, authorities and service providers) (b) Compliance: We may be required to disclose some or all of our users’ information in cases when we are required to disclose by local or international law or regulation, including by court- order, decree, subpoena or search warrant, or based on the assumption in good- faith that such disclosure is necessary to comply with national, state and/or federal laws or to protect our property and rights, or in circumstances in which we have reasonable suspicion that our Services are used in the commission of a crime; (c) Vital Interests and Legal Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or in circumstances in which we believe in good faith that disclosure is necessary for the protection and safety of you or another Person or the prevention of illegal activities, or as evidence in litigation in which we are involved; (d) Business Transfers: If we are facing a significant investment or business transaction, such as a merger, our acquisition by another organization, or the sale part or all of our assets (for example, the sale of a game), we may disclose or transfer some or all of the information on our
servers, including Personal Information and non-personal information, to the successor organization as part of the transaction. We will take reasonable efforts to notify our Users of any such business transaction when it occurs.
4.2 – We also may share your information in these specific situations: Third party service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work, such as payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
We store information we collect from our users for as long as we provide them with our Services and for any period required for compliance with our legal obligations (such as tax, accounting or other legal requirements), dispute resolution and enforcement of our agreements (unless we are instructed otherwise). Such periods are determined while considering the type of information collected its purpose, legal, administrative, and business requirements, and the need to destroy outdated and unused information at the earliest reasonable time. Under applicable regulations, we keep records containing your Personal Information, registration details, communications and anything else as required by applicable laws and regulations. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.
We take great care and efforts in implementing and maintaining security measures for the Services and for safeguarding your Personal Information. We use industry standard procedures to ensure the confidentiality, integrity, and availability of our data and the safety of your Personal Information, and do not allow unauthorized use of any such information. However, even though we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security and we cannot guarantee that hackers or unauthorized personnel will not gain access to information despite our efforts. Also, please note that your information will be transferred through third party infrastructures which we have no control over, and that no method of transmission over the Internet, or method of electronic storage, is 100% secure.
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request IC AUSTRALIA for copies of your personal data. We may charge you a small fee for this service. The right to rectification – You have the right to request that IC AUSTRALIA correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that IC AUSTRALIA erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that IC AUSTRALIA restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to IC AUSTRALIA’s processing of your personal data, under certain conditions. The right to data portability – You have the right to request that IC AUSTRALIA transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to object – you have the right to object to the processing of your personal data. Specifically, you have the right to object further processing of your personal data for direct marketing purposes. The right to not be subjected to a decision based solely on automated decision- making – we do not make any decisions with legal effect based solely on automated decision-making. The right to file a complaint – you have the right to file a complaint with the applicable data protection authority in your country Understand that these rights are not absolute and may be subject to our own legitimate interests and applicable regulatory requirements. After deletion or anonymization of your Personal Information following its retention period, the rights to access, erasure, rectification, and data portability cannot be enforced
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, or have any comments or complaints on how we handle your Personal Information, please contact us at our email: Call us at: +61283115783 Or write to us: [email protected] If you are not satisfied with our response or believe we are collecting or processing your Personal Information not in accordance with the laws, you can file a complaint to the competent data protection authority.
You can request a copy of your Personal Information stored on our Services by submitting an information access request to us via email. Please note that such a request must be sent from the connected email address. You may also request that we delete all your Personal Information connected to your account. Your request will be processed, and your Personal Information will be deleted, within 30 days of your request. In this regard, please note that: (i) deleting your Personal Information from our Services might take longer if some or all of it is stored in back-up storage; (ii) we may retain any information received by public means as detailed above; and (iii) we may retain some or all of your Personal Information if required to comply with any legal obligations, dispute resolution needs, or enforcement of our agreements.. You can submit any information access request or request us to delete your Personal Information by calling us at +61283115783 or emailing us at [email protected]
Our Services are designated to individuals over the age of 18 and if you are under the age of 18 you should not use our Services or provide us with any Personal Information. We reserve the right to access and verify any Personal Information which is collected from you by us. If we become aware that an individual under the age of 18 shared any information, we will discard such information. If you have any reason to believe that a minor under the age of 18 shared any information with us, please email us at [email protected]
When registering for our service, you shall be asked to accept the terms of this
If you have questions or comments about this policy, email us at [email protected]
Last updated: 12/2021